Payment delays are caused principally by a lack of processes or by poor follow-up, and not because of debtors’ dishonesty (in Europe, this represents 70%).
Our strategies for tracking customer payments include positive qualitative components which have been proven effective in avoiding having to take recourse to legal proceedings.
To put debt recovery at the centre of a sales department or an accounts department is difficult. It is far better to outsource this function to a team of dedicated professionals who have the time, the tools and the specific procedures to carry out this important function.